![]() ![]() If JavaScript is blocked in Internet Explorer, the prompt will not load. GlobalProtect uses Internet Explorer 11 to pull up a login screen using JavaScript. This issue applies to Windows 10 users who have the GlobalProtect VPN client installed on their machine. When you hit Connect, you can sign in with your NetID and password, but the Duo prompt appears to be blank. FORFILES /P %WINDIR%\servicing\Packages /M Microsoft-Windows-InternetExplorer-*9.*.mum /c "cmd /c echo Uninstalling package & start /w pkgmgr /quiet /norestart"Īt this point, you can try re running the IE11 installer Issue: Duo Prompt is Blank ![]() ( Optional) If the uninstall process fails, open Command Prompt, and run the following command: Note: You will need administrator privileges to run this. ![]() ![]()
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